Refund policy
Theophish Return & Exchange Policy
At Theophish, our mission is to create products that carry both meaning and responsibility. That’s why we don’t operate like traditional fashion brands when it comes to returns.
Quality Issues
If your order arrives damaged or misprinted, don’t worry — we’ll replace it and cover the cost. No extra steps needed.
First-Time Size Mistake
We get it — finding the right size online can be tricky. If this is your first order and the size doesn’t fit, here’s our solution:
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Donate or gift the item to someone who could use it.
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Share the moment on social media — tag @Theophish and use #theophish.
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Email us the link or screenshot at founder@theophish.com
Once we see it, we’ll send you the correct size for free.
After Your First Order
For future purchases, please check our size guide carefully before placing your order. We won’t be able to refund or replace items due to size mistakes beyond your first order.
This way, every piece of clothing continues to make an impact — either in your life or in someone else’s.
Thanks for being part of something bigger.
—The Theophish Team